What Information We Collect
Various types of information are collected when you register and use ck999's services. This data is used to deliver services, ensure security, and improve your overall experience.
Name, mobile number, email address, and date of birth — the core identity details provided at registration.
Records of BDT transactions made via bKash, Nagad, or bank account.
Device model, operating system, browser version, and IP address.
Page visit history, gaming sessions, betting history, and time spent on the platform.
How We Use Your Information
Ck999 uses collected data solely for the legitimate purposes outlined below. Strict internal policies are in place to prevent any misuse of your information.
- Account Management: Your data is used to create, verify, and keep your account secure.
- Payment Processing: BDT transaction data is required to accurately process deposits and withdrawals.
- Security & Fraud Prevention: Your data is analysed to detect suspicious activity and keep your account secure.
- Service Improvement: Usage patterns are analysed to continuously improve the user experience.
- Customer Support: Account and transaction data is used to provide fast, effective support when resolving issues.
- Notices & Updates: To keep you informed about new offers, security alerts, and important updates.
- We do not sell your data to third parties
- We do not share data with advertising networks
- We don't send unnecessary spam
- Location is never tracked without your permission
Cookies & Tracking Technologies
Ck999 uses cookies to keep the website running smoothly. Cookies are small data files stored in your browser that help remember information about your visit.
We use three main types of cookies: essential cookies required for login sessions and security; functional cookies that remember your preferences; and analytical cookies that help us understand how pages are used. We do not use advertising or third-party tracking cookies.
You can manage cookies through your browser settings. However, disabling essential cookies may affect login functionality and certain core features.
| Type | Purpose | Validity |
|---|---|---|
| Essential | Login Session | At Session End |
| Functional | Save Preferences | 30 Days |
| Analytical | Usage Patterns | 90 Days |
Data Retention, Security & Third Parties
All your personal data is stored on secure servers and protected with SSL encryption. Payment information is stored using specially encrypted methods. Only authorised personnel within ck999 have access to specific data. Following account closure, data is generally deleted within 6 months unless retention is required by law.
Ck999 does not sell or transfer your personal information to third parties. However, limited sharing may occur in the following circumstances: with authorised payment partners such as bKash and Nagad for payment processing; in compliance with lawful orders from legal authorities; and where necessary to assist with fraud investigations. Any such sharing is kept to the minimum information required.
User Rights & Policy Updates
Your Data Rights
Every registered user on ck999 has the following rights over their personal data:
- Right to Access: You may request to know what information ck999 holds about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal data by closing your account, though certain information may be retained for a specified period due to legal obligations.
- Right to Restrict Processing: You may object to your data being used for specific purposes.
- Right to Lodge a Complaint: You may file a complaint with the support team in the event of a data security breach.
Policy Change Notification
Ck999 may update this Privacy Policy at any time. Users will be notified via a platform notice before any changes take effect, and a notification will also be sent to the registered email address. Continued use of the service after an update constitutes acceptance of the revised policy.
To request access to, correction of, or deletion of your data, email our support team at: support@ck999.top. We typically respond within 7 business days.
Contact & Support
For any privacy-related questions or requests, reach us at: support@ck999.top — we typically respond within 24–48 hours.
Chat with us in Bangla directly through the platform's live chat. It's the fastest way to get your issues resolved on the spot.
Find answers to common questions in our on the FAQ page there. Privacy and data-related questions are covered in detail on that page.
Related Policies
This Privacy Policy works in conjunction with ck999's other policies. For a complete picture, please review our Terms & Conditions and Responsible Gaming page as well.
Play It Safe
Ck999 respects your privacy. Read our policies, register today, and join Bangladesh's leading mobile entertainment platform.